CalendarXP.net Support

pwessel · Joined: 27 Dec 2006 Posts: 2

We have a problem on our website that Netscape 8.1 in Firefox modus do not work, the calendar will not pop up (IE-modus is OK). For a double check I have put the demo file (together with the license.js) on the server: http://www.wideroe.no/test/PopCalXP_CE/demos/HelloWorldDemo.htm , and get the same result.
On my own PC, localhost, there is no problem with this.
The problem is specific for Netscape 8.1 Firefox modus. Strange..
Any help?

calendarxp · Site Admin Joined: 30 Jan 2005 Posts: 409

Yes, it's strange - the same version works on our server, but not on your link.

Would you mind do us a favor with the following steps?

1) tell us what web server you are using - IIS or apache? and the operating system (xp or linux)?

2) download the Lite Edition of PopCalendarXP and upload the HelloWorld demo to your server and send us the link - we need to verify if it's a system related issue. It's better if you can keep the Commercial Edition link alive so that we can do a comparison.

Thanks in advance.

pwessel · Joined: 27 Dec 2006 Posts: 2

Webserver: Windows 2000 SP4 with IIS v.5

I have uploaded the Lite edition:
http://www.wideroe.no/test/PopCalXP9_Lite/demos/HelloWorldDemo.htm

The CE is still on:
http://www.wideroe.no/test/PopCalXP_CE/demos/HelloWorldDemo.htm

The Lite edition seams to work correctly in both modes in Netscape 8.1 on our server.

calendarxp · Site Admin Joined: 30 Jan 2005 Posts: 409

Thank you for posting back the info and links. We'll investigate and get back to you soon (this seems to be quite strange and we need a bit of time before making any remarks).

calendarxp · Site Admin Joined: 30 Jan 2005 Posts: 409

We've found the problem and have it fixed in the new version 9.8.285.

Please download the latest version from the updates forum and replace the ipopeng.htm and npopeng.htm with the new version ones. It should be all good now.

Thank you for your help and please let us know if any questions.